按使用时段常见问题
按使用时段常见问题
![More about the 按使用时段 (TOU) pilot program faq-tou-icon](/-/media/Project/PSE/Portal/Icons/faq-tou-icon.png?rev=bd51d42eca0f4955bc399572b946546c&sc_lang=en&modified=20231020150401&h=20&w=20&la=en&hash=9C012029D331F2C503C71248D95993CC)
More about the 按使用时段 (TOU) pilot program
What is the 按使用时段 (TOU) pilot program?
- PSE launched a TOU pilot program on Oct. 1, 2023年,研究鼓励电力客户改变他们在家庭和企业中使用能源的时间和方式的影响.
- 该试点将运行两年,以收集数据并分析不同使用时间费率方案的有效性, 激励, 并在冬季和夏季两个季节加强与精选电力客户的沟通.
- 试点的目的是了解对电网的集体影响,以保持可靠性, integrate more renewable energy, and keep costs lower for all.
- PSE预计在试点项目完成后,将为更多的电力客户提供分时电价选择.
- Participation in the pilot program is optional/voluntary.
How were customers selected for the TOU pilot program?
- In an effort to test and provide all customers with more rate options in the future, PSE服务区域内的十大彩票平台和商业电力客户的代表性样本被预先选中,通过电子邮件或普通邮件收到邀请,考虑注册并参与可选/自愿试点计划.
What are some of the benefits to TOU?
- 储蓄. 客户可以在“非用电高峰”期间利用较低的电价,最大限度地节省电费.
- 控制. 客户可以使用定制的提示和互动工具来个性化他们的节省估算并帮助管理用电量. Regular reports and updates help customers stay on track, too.
- 可持续性/environmental. 在用电高峰时段转移用电有助于保持可靠性,并促进更多可再生能源的整合, ensuring a cleaner energy future for all.
这会降低我的账单吗?
- Unfortunately, PSE cannot guarantee that this program will lower all customers’ electric bills. 费率比较的一个TOU费率计划选项只是估计,并不能保证具体节省未来的账单. 实际成本和节省将基于特定“高峰”和“非高峰”期间的用电量,如果您改用分时电价计划,则根据您在这些期间的使用模式而有所不同.
- TOU费率计划可能更适合那些在“高峰”时段使用较少电力的客户, 或者有灵活性和意愿来改变他们何时以及如何使用最耗能的电器, 设备, 机械和电加热/冷却系统远离需求和成本最高的“高峰”时期.
- 这将需要客户付出一些努力来了解与他们的分时电价计划相关的“高峰”和“非高峰”时间, make adjustments to their lifestyle or business/operating hours, and stay informed through the pilot program’s regular electronic communications.
When will TOU rates be available to more customers?
PSE预计在试点项目完成后,将为更多的电力客户提供分时电价选择.
![高峰时段返利事件 faq-tou-icon](/-/media/Project/PSE/Portal/Icons/faq-tou-icon.png?rev=bd51d42eca0f4955bc399572b946546c&sc_lang=en&modified=20231020150401&h=20&w=20&la=en&hash=9C012029D331F2C503C71248D95993CC)
高峰时段返利事件
What are “peak time rebate events” or Peak Time 退税?
- 一些预先选择参加分时电价试点计划的客户可能有资格获得高峰时段回扣账单积分,以进一步减少他们在“高峰时段回扣活动”期间的用电量.”
- 高峰时段回馈活动是PSE客户积极参与的一种方式,有助于确保电网现在和未来的可靠性. While our electrical grid is robust and stable, 当需求和成本最高时,客户采取行动和参与能源减少,加强和保护了它, typically during hot summer and cold winter days.
- On peak time rebate event days, the peak periods may be either 7 a.m. - 10 a.m. 或者5p.m. - 8 p.m. during the winter months (10月ober-March), and 5 p.m. - 8 p.m. during the summer months (4月il-September). 事件 will not be called on weekends and legal holidays.
- Participation in “peak time rebate events” is voluntary, 但分时电价客户必须继续接收至少一种类型的事件通知,才能参与高峰时段回扣的使用时间试点计划.
- No more than 20 peak time rebate events will be called each calendar year, 如果您选择参加活动,我们将至少提前一天通过电子邮件和/或短信通知您活动的确切时间,以便您有时间准备. You will also be reminded at the start and end of the event.
How are Peak Time Rebate credits calculated?
- Energy savings are calculated for each event using a baseline. 此基线是通过在事件发生前10个工作日的同一高峰时间内,对三个最高用电量日的计量用电量进行平均而创建的.
- 确定事件期间节省的kWh的基本公式是:[平均基线使用量]-[实际事件使用量]=节省的kWh. The kWh savings is then multiplied by approximately $0.45 to determine the total credit amount earned for the event. If you use less electricity during the event than your average baseline, you will receive a credit on your bill.
- 在活动中获得的任何高峰时间回扣积分将在活动后48小时计算,并将在“杂项费用和积分”部分下作为单独的行项目反映在您的下一个账单上.”
- 同时参与电费折扣计划的十大彩票平台分时电价客户可在其电费上获得按比例折扣的高峰时段返利额度.
Can I participate in both 按使用时段 and Flex Smart?
Customers who enrolled in a TOU rate plan featuring Peak Time 退税(原理图. 317或原理图. 324)没有资格同时参加PSE的其他需求响应计划(Flex Rewards/Flex Smart),并将相应地选择退出. However, customers who are currently enrolled in a standalone TOU rate plan (原理图. 307或原理图. 327) are eligible to simultaneously enroll in both Flex Rewards/Flex Smart and TOU.
![试点参与者须知 faq-tou-icon](/-/media/Project/PSE/Portal/Icons/faq-tou-icon.png?rev=bd51d42eca0f4955bc399572b946546c&sc_lang=en&modified=20231020150401&h=20&w=20&la=en&hash=9C012029D331F2C503C71248D95993CC)
试点参与者须知
When does my TOU rate plan start?
如果你在10月10日之前注册. 1, 2023 (the official launch date for the 按使用时段 (TOU) pilot program), 您的分时电价计划开始或将开始在您的结算期的第一天或之后10月. 1, 2023.
- For example, if you enrolled in the TOU pilot program on Sept. 1, and the first day of your billing period is the 5th of the month, your TOU rate plan started on Oct. 5, 2023. You should see your TOU rates reflected on your November bill.
如果你在10月10日之后注册. 1, 2023, 您的TOU费率计划将在您注册之日后的计费期的第一天开始.
- For example, if you enrolled in the TOU pilot program on Oct. 10, and the first day of your billing period is the 15th of the month, your TOU rate plan started on Oct. 15. You should see your TOU rates reflected on your November bill.
You can find your billing period dates by logging in to PSE.com > 我的账户 and clicking “Current bill (PDF)” to view your bill start/end dates under Detail Information for your account on page 2.
If I switched to a TOU rate plan, can I cancel and switch back to my previous rate?
- 是的,参与分时电价试点项目完全是自愿的,没有最低承诺.
- You may un-enroll at any time and switch back to your previous rate plan (原理图. 7 for Residential Electric Service or 原理图. 24 for Commercial Electric Service) without penalty; however, you will be unable to enroll in a TOU rate plan again for 12 months.
- 恢复到您以前的费率计划的开始日期将是在取消登记TOU试点计划之后的下一个计费期的开始日期.
- To cancel or manage your enrollment, log in to your PSE account and navigate to "产品 & 服务." For assistance, call an Energy Advisor at 1-800-562-1482 or email TOU@album-famille.net.
What are the peak and off-peak periods for my TOU rate plan?
与您的TOU费率计划相关的高峰和非高峰时期取决于季节和您注册的费率计划. 在TOU费率计划上, 在工作日的高峰时段,您将支付更多的电费,而在非高峰时段,您将支付更少的电费, weekends and legal holidays.
率
时间表 |
冬天
(10月. 1日. 31) |
夏天
(4月. 1-Sep. 30) |
---|---|---|
按使用时段
(原理图. 307) |
工作日(M-F)
峰:
周末(Sa-Su) 非高峰:
法定假日 非高峰:
|
工作日(M-F)
峰:
周末(Sa-Su) 非高峰:
法定假日 非高峰:
|
按使用时段
有高峰时段 退税(原理图. 317 十大彩票平台或 原理图. 324年 商业) |
工作日(M-F)
峰:
周末(Sa-Su) 非高峰:
法定假日 非高峰:
|
工作日(M-F)
峰:
周末(Sa-Su) 非高峰:
法定假日 非高峰:
|
按使用时段
与超级非高峰 (原理图. 327) |
工作日(M-F)
峰:
周末(Sa-Su) 非高峰:
法定假日 非高峰:
|
工作日(M-F)
峰:
周末(Sa-Su) 非高峰:
法定假日 非高峰:
|
You can find more details about the TOU rate schedules here:
Which legal holidays are not subject to peak period pricing?
The following dates are considered legal holidays and not subject to peak period pricing:
- 元旦(1月1日. 1)
- MLK Day (third Monday of January)
- Presidents’ Day (third Monday of February)
- Memorial Day (last Monday of May)
- 六月节(6月. 19)
- 独立日(7月8日. 4)
- Labor Day (first Monday of September)
- 退伍军人节(11月11日. 11)
- Thanksgiving Day (fourth Thursday in November)
- Day after Thanksgiving (Friday immediately following fourth Thursday in November)
- 圣诞节(十二月). 25)